What do customer attraction and loyalty really mean in 2023?

Monday, Nov. 7, 2022 | 2:00pm - 3:00pm EST

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From loyalty during times of economic uncertainty to the advent of the Metaverse, our webcast will discuss ways you can bring authenticity and increase your brand’s attractiveness to customers.

Topics we’ll cover:

The consumer and market trends that have dramatically changed consumers buying behavior
How to drive customer attraction through a focus on customer experience and values alignment
Tangible steps to become a customer attraction leader

Who you’ll hear from:

Elissa Arkinstall, Experience Consulting Partner, PwC US
Kim Clifford, Experience Consulting Partner, PwC US
George Korizis, Customer Transformation Leader, PwC US
Sanchit Madan, Customer Service & Advocacy Partner, PwC US
Phil Regnault, Marketing Technology Partner, PwC US
John Rolston, Marketing & Loyalty Partner, PwC US
Matthew Rupas, Customer Service & Advocacy Director, PwC US

Questions:

Email our team at us_pwc_transformation@pwc.com for assistance.

What do customer attraction and loyalty really mean in 2023?

Monday, Nov. 7, 2022 | 2:00pm - 3:00pm EST

Welcome!