Buckle up and get ready for a wild ride into the future — or should we say the present? — because we're diving headfirst into the world of AI like a self-help guide for the digital age, only with less abstract and more algorithms.

George Korizis of PwC is back to host round two of Customer Connections, and he's brought some marketing and customer experience friends along for the talk-show style discussion on how businesses can stay human in this brave new world of AI.

• Cracking the code on some of AI's biggest mysteries, like how we unlock AI's potential
• Why real-time human context still matters — because let's face it, as smart as AI might be, it's still a bit like a toddler learning to tie its shoelaces
• Why your ideal AI resource is still a human one: those seasoned pros who can spot the difference between 'meh' and 'wow'

So, tune in. We have some fun surprises in store!